+66 2 215 8105

Terms of Service:
The Helix Agreement

Navigating global maritime trade requires clarity, precision, and a robust legal foundation. These terms define the parameters of our partnership, governing how you interact with the Pacific Data Helix intelligence ecosystem.

Effective Date

Last Modified: .
Applicable to all shipping data queries and port analytics generated after this date.

Jurisdiction

Governed by the laws of the Kingdom of Thailand, with primary oversight located in Bangkok.

The Digital Manifest

Accessing Pacific Data Helix intelligence constitutes an agreement to our operational protocols. This catalog outlines the specific rights and restrictions surrounding our proprietary maritime trade analysis.

ITEM 01.1

Usage License

We grant a non-exclusive, non-transferable right to access shipping data for internal business intelligence and logistics optimization.

ITEM 01.2

Data Integrity

Users must not manipulate, scrape, or extract port analytics via automated means without explicit API authorization.

ITEM 01.3

User Identity

Account credentials must remain confidential. Corporate accounts are limited to the authorized number of terminal seats.

ITEM 01.4

Termination

Pacific Data Helix reserves the right to suspend access if patterns of maritime trade intelligence misuse are detected.

Operational Constraints

Real-World Latency

While we provide high-frequency maritime trade updates, global shipping data is subject to sensor delays and satellite relay constraints. We do not provide real-time navigation software.

Analytical Divergence

Port analytics represent predictive modeling based on historical trends and current AIS data. These are tools for professional estimation, not financial guarantees.

Third-Party Reliance

Certain port throughput metrics are sourced from external maritime authorities. We verify sources but cannot be held liable for upstream inaccuracies.

Maritime operations at Port of Bangkok

Visual Context

Data visualization and intelligence limits strictly follow actual port infrastructure capacities.

Regulatory Architecture

Anatomy of Data Governance

Proprietary Logic

The algorithms utilized for port analytics remain the exclusive property of Pacific Data Helix. Reverse engineering is strictly prohibited.

Liability Caps

Our total liability for any claim arising from shipping data interpretation is strictly limited to the amount paid for the service in the rolling 12-month period.

Global Compliance

Users are responsible for ensuring that their use of our maritime trade metrics complies with local export control regulations and sanctions.

Modifications

We reserve the right to evolve these terms. Continued use of the helix platform after updates signifies acceptance of refined protocols.

Specific Legal Clarifications

Q.

Can I publish the port analytics charts generated by your platform?

Internal publication is permitted. Public distribution or media usage requires clear attribution to Pacific Data Helix and, in some cases, written consent depending on the volume of proprietary shipping data being shared.

Prohibited use includes incorporating our raw metrics into a competing maritime trade database or redistributed API.

Q.

What happens in the event of a service disruption?

While we aim for 99.9% uptime, we are not responsible for delays caused by global internet transit issues, regional cloud infrastructure outages, or maintenance required to optimize our maritime trade algorithms. We provide status updates via our subscriber portal during any scheduled downtime.

Q.

How is user data protected within the helix system?

Your search history and supply chain queries are encrypted and never shared with third parties. We treat your logistical patterns as highly confidential commercial information.

Read Privacy Policy

Commitment to Clear Governance

Our terms are designed to foster a transparent and secure environment for maritime trade intelligence. If you have specific questions regarding multi-region licensing or corporate compliance requirements, our legal desk is ready to assist.

Contact Legal Desk Explore Solutions
Rama IV Road 388, Bangkok
+66 2 215 8105
info@pacificdatahelix.digital
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