At Pacific Data Helix, we recognize that our maritime trade insights are only as valuable as the trust we build with our partners. This Privacy Policy outlines our rigorous standards for data handling in the 2026 digital landscape.
In the realm of maritime trade, data is the currency of efficiency. We distinguish between the shipping data we analyze for market intelligence and the personal data provided by our clients and visitors. Our decision to process information is governed by three primary pillars of necessity.
We collect technical identifiers (IP addresses, browser ship) strictly to protect our port analytics dashboards from unauthorized access and distributed denial-of-service attempts.
Usage patterns help us refine how trade intelligence is visualized. We track engagement with specific data sets to prioritize the modernization of our helical processing engines.
To comply with Thai PDPA and international trade protocols, we maintain crisp records of consent and data provenance for all professional inquiries and subscriptions.
Pacific Data Helix operates on a "Privacy by Design" architecture. Your information is not a static asset; it moves through a controlled lifecycle from ingestion to secure erasure.
At the point of contact or portal login, sensitive identifiers are immediately tokenized. We treat your search history across our shipping data archives as confidential commercial activity.
Primary servers are located in secure facilities. We utilize regional nodes to ensure that port analytics remain high-performance while adhering to local data residency requirements.
Unless required for legal audit trails or active service contracts, non-essential data is purged every 24 months. We do not maintain "zombie" databases of former users.
Under our current governance framework, every user has the right to request a machine-readable copy of their personal data. This includes account details, subscription history, and any saved search parameters within our maritime trade database. To initiate a request, please contact our Data Protection Officer directly.
We never sell, rent, or trade your personal information. Data sharing only occurs with vetted technical sub-processors (such as cloud hosting providers or secure payment gateways) necessary to deliver the Pacific Data Helix service. All sub-processors are bound by strict Data Processing Agreements (DPAs) that match our own high security standards.
Given the global nature of maritime shipping, data may occasionally be accessed by our support teams outside your home country. We utilize Standard Contractual Clauses (SCCs) and robust encryption to ensure your data receives equivalent protection regardless of geographic location.
If you have specific concerns regarding your data under Thai PDPA or international privacy law, our compliance team is available for direct consultation.
Last Updated: February 25, 2026 | Pacific Data Helix Compliance Office